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Support & FAQ

Most answers are below. For anything else, open a ticket in the Apex Customs Discord.

Where is my download?

Right after payment you're sent to a page with your download buttons, and the same link is emailed to the address you paid with. Lost it? Use Find my downloads and we'll email it again.

How do I install a gameready?

Unzip the download.
Put the folder in your server's resources folder.
Add ensure [folder name] to server.cfg.
Restart and spawn it with its spawn code (listed on each product page).

Does it work on singleplayer?

These are built for FiveM. Singleplayer conversions aren't supported.

What's a Z3D?

A ZModeler 3 source file. It's for developers who want to edit or build on the model themselves, not a drop-in vehicle.

Can I resell or re-upload the files?

No. Your purchase is a license to use the vehicle on your own server(s). See the terms.

Refunds

Digital files are delivered instantly, so all sales are final. If a build is broken we'll fix it or make it right. Full details in the refund policy.

What payment methods do you take?

Card, Apple Pay and Google Pay through Stripe's secure checkout. We never see your card details.

Open a ticket

Install problems, missing files, custom requests. Fastest answers are in Discord.

Join Apex Customs Discord Find my downloads